Optical billing software for India’s optical shops and stores

A sale at the counter, start to finish

Most optical bills are a frame, a pair of lenses and a prescription, often for a customer who has been in before. This is what that looks like at the counter.

1. 1

   Find the customer by mobile number

   Type the number and the customer comes up with their prescriptions and past bills. A family sharing one phone shows as separate people, each with their own history — or add a new customer in a few seconds.

2. 2

   Add the frame

   Scan its barcode or press F2 and search by brand, model or colour. The frame photo comes with it, and the HSN code and GST rate are already set on the product.

3. 3

   Add the lenses

   Pick them from your lens catalogue or from stock held by power. If the lens is held in your SPH×CYL grid, that power cell is the one that is sold.

4. 4

   Attach the prescription

   Choose a saved prescription or enter a new one — SPH, CYL, AXIS, ADD and PD are checked as you type — and it is linked to the invoice and the job order.

5. 5

   Apply a discount, if any

   On a line or on the whole bill. Tax is recalculated on the amount after discount. On Growth and Pro, loyalty points can be redeemed here as an ordinary discount, so the GST stays right.

6. 6

   Take the payment and complete

   Cash, UPI, card, a split between them, or credit for the balance. Enter completes the sale with the same checks as the Complete button, then print a thermal receipt or an A4/A5 PDF, or send the PDF on WhatsApp.

Want the counter in more detail — the screens, the keyboard shortcuts, job orders? See our optical POS software page. Not sure whether to print on thermal paper or A4? Read thermal vs A4 invoice printing.

Stock that moves with every bill

Every sale takes the frame and the lenses out of stock as it completes. When the owner corrects a bill the stock moves to match the corrected lines, and a voided bill can put its items straight back on the shelf, so the count on the shelf and the count on the screen stay the same. Lenses held by power are tracked per SPH×CYL cell, and the cell and the product’s total move together. Frames carry photos, SKUs and barcodes, and you can print barcode and price label sheets for a new delivery the same afternoon. Adding a frame that already exists — same brand, model, colour, size and material — brings up the existing one instead of creating a duplicate. The low-stock, dead-stock and stock-valuation reports read the same numbers. More on this in frame inventory management for optical shops.

After the sale: credit, edits and voids

A bill with a balance is a receivable, not a lost sale. The balance shows on the invoice and on the customer, and when they come back to collect their spectacles you add the payment in a couple of taps. Mistakes happen: the owner can correct an invoice and the stock and payments follow, or void it — the number stays, marked cancelled, so your series has no gaps, and one tick puts the items back in stock. Cashiers can add payments to a bill but cannot change it, which keeps the day’s cash honest. Our guide to optical shop billing mistakes covers the errors that cost shops money and how to avoid them.

GST reports your CA can use

GST-registered shops get a GSTR-1 HSN summary, a B2B and B2C split, an outward supplies worksheet and a list of cancelled invoices, each downloadable for your CA. Every shop gets sales, cash collection, payment mix, discounts given and outstanding dues, plus customer, stock, workshop and staff reports. A shop that is not GST-registered never sees the GST ones. If you are setting up your invoice format for the first time, read the GST invoice format for optical shops.

The right access for each person

The owner sees everything. A cashier bills, takes payments and can look up prescriptions and stock. An optometrist works on prescriptions, inventory staff on stock, and the lab sees the prescriptions it needs for job orders. Reports, settings and your LensVerge plan stay with the owner.

More than billing

The same account takes eye-test bookings on WhatsApp and on your own booking page — see WhatsApp appointment booking. Shops across India use the same product; the city pages cover the GST state code and what shops in each city need. Plans start at ₹499 a month — see pricing, or browse all our guides for optical shops.

Frequently asked questions